Shipping policy
PARTSPATH SHIPPING POLICY
Thank you for shopping with PARTSPATH. We currently ship orders within Canada.
ORDER PROCESSING
Orders are typically processed within 1–3 business days after payment has been successfully received.
Orders placed on weekends or holidays may be processed on the next business day.
SHIPPING OPTIONS
We currently offer the following shipping options within Canada:
Standard Shipping:
• $12 CAD
• Estimated delivery: 3–5 business days
• FREE on orders of $75 CAD or more
Express Shipping:
• $20 CAD
• Estimated delivery: 1–2 business days
Delivery times are estimates and are not guaranteed. Delivery may be affected by the destination, carrier, weather, holidays, product availability, and other circumstances outside our reasonable control.
ORDER TRACKING
When tracking information is available, customers will receive shipping confirmation and tracking details after their order has been dispatched.
LARGE OR HEAVY AUTOMOTIVE PARTS
Some oversized, unusually heavy, or specialized automotive parts may require additional shipping charges or special delivery arrangements.
If additional shipping charges are required, we will contact you before shipping the order.
DELIVERY ADDRESS
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you notice an error in your shipping information, contact us as soon as possible at jadsaid04@gmail.com. We cannot guarantee that an address can be changed after an order has been processed or shipped.
SHIPPING DELAYS
PARTSPATH is not responsible for delays caused by shipping carriers, severe weather, service interruptions, or other circumstances outside our reasonable control.
DAMAGED OR INCORRECT ORDERS
Please inspect your order when it arrives.
If your package or product arrives damaged, defective, or you receive an incorrect item, please contact us as soon as possible at jadsaid04@gmail.com.
Include your order number and clear photographs of the product, packaging, and any visible damage so we can review the issue.
MISSING PACKAGES
If tracking shows that your package was delivered but you cannot locate it, please first check around the delivery location and contact the shipping carrier.
You may also contact us at jadsaid04@gmail.com, and we will assist where reasonably possible.
INTERNATIONAL SHIPPING
At this time, PARTSPATH ships within Canada only. International shipping is not currently available unless specifically stated for a product or arranged with us in advance.
CONTACT US
For questions about shipping or your order, please contact:
PARTSPATH
Email: jadsaid04@gmail.com